Welcome to Canada’s 9-1-1 Information Hub
You may know about the move to Next Generation 9-1-1 (NG9-1-1) and wondered what that meant, or how it would impact the current 9-1-1 system.
The short answer is that nothing changes for anyone voice calling 9-1-1. While the upgrades being made by emergency services across Canada to support NG9-1-1 will not change how you call for help, what is changing with NG9-1-1 is the behind-the-scenes technology used by emergency services. These updates will allow the 9-1-1 system to handle new services in the future.
This website will be updated as information becomes available, so check back regularly!
On this website you can:
- Learn what the transition to NG9-1-1 is and how it will improve emergency services in Canada
- Find information about new/upcoming features like Real-Time Text 9-1-1 (RTT9-1-1)
- Learn about the differences between Text with 9-1-1 and RTT9-1-1
- Access frequently asked questions (FAQs) and resources
- Stay informed with the latest news and updates
- Contact us with questions or feedback
Quick Links:
- NG9-1-1 Overview
- RTT9-1-1
- Transition from T9-1-1
- What’s New
- Contact Us